FAQs

Emergency Cases

Please feel welcome to contact our friendly reception staff with any general or medical enquiry call us.

0161 525-25-25

ASK

    Aykai Hospital is an extensive network of state-of-the-art facilities staffed with skilled, caring professionals who are dedicated to the health and wellness of the communities they serve. We are committed to the health and wellness of our community. As such, we dedicate ourselves to being a center of excellence in providing high-quality health care.

    We pledge compassionate support, personal guidance and uncompromising standards to our patients in their journeys toward health of body and mind. To ensure innovative and unsurpassed care for our patients, we are dedicated to maintaining our position as regional leaders in select medical specialties. And to enhance the wellness of our community, we commit ourselves to providing a diverse array of educational and outreach programs.

    Aykai Hospital’s outstanding reputation in its industry is fueled by an instinctive devotion to a unique set of values. This statement of values defines and communicates those guiding, motivating philosophies that have led us to distinction.

    Emergency information
    If you are an emergency case requiring immediate attention, please call 0091 1615-25-25-25 or the nurse at 0091 1615-25-25-25. We will give you instructions and directions. If you know the Aykai Hospital address, please come as quick as possible. If you need transfer by us, please let us know by phone.
    Are all the consultants available 24 hours?
    All the consultants are full-time employees of the hospital; hence, outpatient services are available on all working days.

    We have doctors in the positions of medical and surgical registrars, junior and senior registrars, and junior and senior residents, thus offering 24 hours coverage in areas such as Casualty, Wards, Intensive Care Units and Post Op recovery areas. Any complaints in the odd hours are first attended to by the resident doctors and, depending upon the case, the respective consultants are called in to attend to the patients.
    What are the facilities available in the hospital?
    Aykai Hospitals are multispecialty hospitals and offer the complete range of medical and surgical specialties under one roof, with highly experienced doctors, state-of-the-art infrastructure and diagnostic services.
    What are your office hours?
    Our staff strives to make each interaction with patients clear, concise, and inviting. Support the important work of Medicsh Hospital by making a much-needed donation today. We will work with you to develop individualised care plans, including management of chronic diseases. If we cannot assist.
    What is the mode of admission?
    You are required to contact the admission counter, where our executives will give you details about the various packages, bed categories and other charges. After finalization of the package and bed category, you will be given an IP (inpatient) number. On completion of all the admission formalities, you will be guided to the respective ward/room.
    Do we need to pay any advance at the time of admission?
    Yes, patients are required to pay a deposit as per the category of the bed at the time of admission. In case of a surgery or a procedure, the total estimated amount has to be deposited with the hospital before the surgery.
    What is the mode of payment?
    Patients can make the deposit by cash, debit or credit cards or demand draft. We do not accept cheques.
    Is outside food allowed into the hospital?
    We provide complimentary food for the patient from the hospital kitchen. Attendants need to make their own arrangements or eat in the cafeteria.
    What is the system of billing?
    Billing is done on a 24-hour basis
    Can we buy medicines or consumables from outside?
    All the medicines and consumables are provided by the hospital pharmacy only.
    How do I get a discharge summary?
    Your summary report or discharge card will be given to you by the nursing staff at the time of the discharge. In case there is a delay in the preparation of a discharge card, it will be mailed or posted to you within a week of the discharge.